technical support

Desktop

  • Computer Support (Desktops, Laptops and Tablets - Apple, Windows, Google & Linux OS)
  • System upgrades
  • MS Office 2007, 2010 & 2013 support
  • Data storage, security and anti virus
  • Data migration/upgrades i.e. data, settings and applications
  • Automatic backup solutions

Server Environment and Business Solutions

  • Server management and support (Active Directory, Group Policy, Security etc.)
  • Hardware upgrade/replacement
  • Transferring data
  • Email data management & migration
  • File sharing, remote access,cloud and virtualisation
  • Offsite data storage and backup

Networking

  • LAN cabling and switches
  • Wireless networks (WAN and VLAN)
  • Network security (DNS and Fireware)
  • Home working and remote access (VPN solutions)

Pricing - from £55 per hour

Elim Connect Centre (Charity) - Wells, Somerset

  • Elim approached us with a mandate to reduce the complexity and associated costs of their current IT infrastructure, whilst future-proofing.
  • After a detailed analysis we replaced three ageing servers with a single Linux micro HP server with HDD redundancy. This freed up physical space, reduced environmental noise, increased energy efficiency, and provided a cost effective and manageable solution.
  • This offered an ideal opportunity to change out other system components and consolidate existing systems. The net result was a bespoke system, with vastly improved operational simplicity, lower costs and all housed in a small (and silently running) cabinet.
  • This fresh new approach allows controlled access to data, data backup (offsite and real-time), Windows, Mac and Linux client support, building-wide wireless, secure remote access, internally hosted web based applications and integrated hardware control systems (e.g. AC, and door locks).
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They are hard working, diligent and have a vast amount of knowledge in all areas of IT.