Services | Technical Support, Systems Development and Training

Desktop

  • Computer Support (Desktops, Laptops and Tablets - Apple, Windows, Google & Linux OS)
  • System upgrades
  • MS Office 2007, 2010 & 2013 support
  • Data storage, security and anti virus
  • Data migration/upgrades i.e. data, settings and applications
  • Automatic backup solutions

Server Environment and Business Solutions

  • Server management and support (Active Directory, Group Policy, Security, etc.)
  • Hardware upgrade/replacement
  • Transferring data
  • Email data management & migration
  • File sharing, remote access, cloud and virtualisation
  • Offsite data storage and backup

Networking

  • LAN cabling and switches
  • Wireless networks (WAN and VLAN)
  • Network security (DNS and Fireware)
  • Home working and remote access (VPN solutions)

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Development and Programming

  • Bespoke console and web applications using .NET, Visual Basic, C#, C++, AutoIT, Visual Studio
  • Website construction using HTML, Flash, PHP, Javascript, CSS and third party tools such as Telerik
  • General automation scripting using Scripting: VBS, BAT and PowerShell

Databases and Reporting

  • Database design and querying using scripts and stored procedures in MS SQL, MySQL and MS Access
  • Integration with analysis and reporting tools such as Report Manager and Microsoft Reporting Services
  • Integration with Access and Excel Analysis tools

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IT Training

  • Delivery of group and one to one training (on-site and virtual training available)
  • One to one coaching identifying training needs and how tools can be used to improve efficiency
  • Pay as you go type training support by telephone, email or virtual training tools
  • Training can be offered in the following applications/OS:
    • Excel
    • Word
    • PowerPoint
    • Access
    • FrontPage
    • Project
    • Outlook
    • Windows & Apple
  • We can also develop training courses for your internal applications and bespoke software
  • Training guides, handouts, FAQs and crib sheets can also be created to support all training on request

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